Updated
How do I get help?
- Email hi@probably.co about your account, billing or a video.
- Ask in our Discord server.
- Message @probably_studio on X.
If it's about a video, tell us the organization and the video's name so we can find it.
Where can I learn to make better ads?
- How to make UGC ads with AI, step by step.
- Hook formulas and a script template.
- Video ad specs for each platform.
- Every guide, and the glossary.
Frequently asked questions
What does the free first draft include?
One 480p video draft, up to 30 seconds, with a script, AI actor, voice and edit. It's free with a new account, with no credit card. Start it within 30 days of signing up. See pricing for what comes after.
How do credits work?
Credits pay for the work that goes into your ads, and the studio shows an estimate before paid work starts. Plans add credits each month, and they expire at the end of that month. Credits you buy as a top-up never expire. See pricing.
How do I change an ad?
Ask in the video's chat, in plain words: a different hook, another voice, a new scene. You can also edit the script yourself or make variants to test. See review and revisions.
How do I cancel or change my plan?
Open Billing in your organization's settings. Payments and receipts go through Whop. If something looks wrong, email hi@probably.co.
